When We Do Harm

Medical mistakes are more pervasive than we think—so how can we improve outcomes? An acclaimed MD’s compassionate stories and research explore patient safety. “An essential read for anyone involved or interested in the care of patients.” — Booklist Patients enter the medical system with faith that they will receive the best care possible, so when things go wrong, it’s a profound and painful breach. Medical science has made enormous strides in decreasing mortality and suffering, but there’s no do