We Can Work It Out

In over 40 years of mediating conflicts—between parents and children, husbands and wives, management and workers, police and communities, and warring groups around the world—Marshall Rosenberg has learned it is possible to resolve conflicts peacefully, and to everyone's satisfaction. It's not compromise—it's a caring and respectful quality of connection between the parties in conflict that meets everyone's needs. Get to the Heart of the Matter—Most of us lack the vocabulary to express what we're