True Tales from the Land of Digital Sand

There's always been that one quiet kid in the back of the class. Perhaps they're a little shy, branded a misfit - maybe they dress a little funny... but they're always watching, always listening.That's me. I'm that kid. I've learned much by playing therole of an avid observer, and feel I must break my silenceif only for a spell.Sitcoms have thrived on the silly subject matter of telephone support for decades, exposing the most despicable acts of customers and corporations alike. Yet, the nonsens