Trainer's Manual on Communication Skills

The book is about training in communication skills. Communication is an inevitable part in our life. We constantly are interacting with others either verbally or nonverbal or by both methods. What does the word ' communication' mean and why it is so important to have effective communication? Communication is a concern for everyone and not just for the practitioners. The common man, children, persons in management, teachers, sellers, personals in helping professions all need to be equipped with p