The No-nonsense Guide to Training in Libraries

Straightforward and practical guidance for library and information workers in all sectors who are involved in training users, colleagues or other groups. In order to make an impact with their customers, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, spe