The Handbook of Communication Skills (5th ed.)

The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. The fifth edition of this bestselling book situates communication in a range of different contexts, from interacting in groups to the counselling interview. It covers topics such as non-verbal behaviour, listening, negotiation, interacting in groups and mentoring. This new edition has been fully revised and update