The Art of Delivery
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Description
The Art of Delivery ventures inside 10 Downing Street at the turn of the millennium to unveil how Tony Blair's government successfully transformed the public services we value most. Though the Blair government had a huge mandate, there remained fundamental challenges to success – not least the Blair–Brown rivalry, which manifested itself in a proxy war over the direction of public service reform. Nevertheless, over four years, the Prime Minister's Delivery Unit, led by Sir Michael Barber, upgrad