Take the Bully by the Horns

In Take the Bully by the Horns, Sam Horn offers simple, prescriptive verbal techniques for dealing with bullies. How often have you wished you knew how to defuse the difficult people who wreak havoc on your life? Whether it's a neighbor who keeps disturbing your peace, an employer who manipulates you into unpaid overtime, a spouse who criticizes and controls your every move, a colleague who uses scare tactics to intimidate you, or a student who teases your child without mercy, Take the Bully by