Systematic Process Improvement using ISO 9001:2000 and the CMMI

by Boris Mutafelija

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Description

ISO 9001 is known throughout the world as the gold standard for quality management and process improvement, but lately quality assurance professionals are discovering the power of CMMISM - the latest process improvement model from the Software Engineering Institute. This book explores how your organization can use these two frameworks in tandem to improve process quality by quantum leaps. More importantly, it shows how you can streamline yourorganization’s process improvement program by capitali