Staff Management in Human Services

By Dennis G. Reid, Marsha B. Parsons and Carolyn W. Green, all of Habilitative Management Consultants, Inc., Morganton, North Carolina. CONTENTS: Staff Management and Human Service Provision: An Overview; Structuring and Monitoring Staff Performance; Staff Training; Procedures for Changing Ongoing Work Performance; Increasing Therapeutic Activities in Congregate Living Environments Serving Dependent Clients; Improving Paraprofessional Staff Provision of Formal Training and Treatment Programs; Re