Solving the Dynamic Complexity Dilemma

Dynamic complexity results from hidden, un­known factors—or more precisely, interactions between factors—that can unexpectedly im­pact the perfor­mance of systems. When the influences of dynamic complexity are not meas­ured and understood, new never-seen-before behaviors can come as unwelcomed surprises, which disrupt the performance of systems. Left alone, processes that were once prized for their effi­ciency unexpectedly begin to degrade—costs increase, while volumes and quality decline. Evide