Software Process Improvement

This textbook is intended for use by SPI (Software Process Improvement) managers and researchers, quality managers, and experienced project and research managers. The papers constitute the research proceedings of the 15th EuroSPI (European So- ware Process Improvement, www.eurospi.net) conference in Dublin, Ireland, 3–5 September 2008. Since the first conference, held in Dublin in 1994, EuroSPI conferences have been held in 1995 in Vienna (Austria), in 1997 in Budapest (Hungary), in 1998 in Goth