Snitch Factory

Amid a background of bank robberies and fatal gunshot wounds, the real drama here is bureaucratic and human. In her response to the adversity all around her, Peter Plate’s Charlene Hassler, a social worker at the huge, anthill-like Department of Social Services complex on San Francisco’s Otis Street, is a literary tour de force. Straight out of Dante’s Inferno, Plate’s DSS is an eternal holding pen of unfulfilled needs and desires. Charlene is under investigation, and snitches are everywhere. A