Second Fiddles

Give the leaders of today's complex organizations-business, government, education-all the accolades. They deserve it; they are in charge and responsible for outcomes. But then look around. Are they doing it all themselves? Who else is helping? And is there one stalwart individual who carries their share, and often more, on behalf of the enterprise? Often there is that individual, just out of the limelight, who is endlessly loyal to both the task at hand and also to the leader. They are the