Quality Imperative, The: Measurement And Management Of Quality In Healthcare

Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best to resolve the question of who should be eligible for what services under what conditions.In the midst of these experiments, serious concerns about quality are being raised. Are efforts to contain cost