Probing the Bureaucratic Mind (2nd ed.)

This book explores the thinking of Canadian federal public service senior executives through conversations. The transformation of the environment and of the institutional order has created quite a challenge: maintaining some sort of adequacy between these evolving realities and the frames of reference in use by public sector executives. Complexity is often nothing more than a name for a new order calling for a new frame of reference, and the reluctance to abandon old conceptual frameworks is oft