New Tools for Collaboration

by Gregory F. Treverton

★★★★☆
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Description

The Intelligence Community does not lag far behind the private sector in using collaborative tools; indeed, it has developed an impressive array. However, the most used tools, like instant messaging (IM), are employed primarily within agencies for peer-to-peer communication and hence are neither widely collaborative nor especially novel: they are different ways of accomplishing familiar functions. The array of collaborative tools across agencies—ranging from IM to blogs to a wiki called Intellip