Mathematical Methods in Queuing Theory

The material of this book is based on several courses which have been delivered for a long time at the Moscow Institute for Physics and Technology. Some parts have formed the subject of lectures given at various universities throughout the world: Freie Universitat of Berlin, Chalmers University of Technology and the University of Goteborg, University of California at Santa Barbara and others. The subject of the book is the theory of queues. This theory, as a mathematical discipline, begins with