Mastering ServiceNow (2nd ed.)

Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version About This Book Give your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabilities of the platform,Learn by doing with an extended, comprehensive example, creating a feature-rich, secure and automated application from the ground upInteract with your whole organization by integrating with REST web services an