Managing the Crowd

Imagine a records management (RM) future where the user community collectively describes the value and properties of a record using the wisdom of the crowd; where records retention, description and purpose are determined by their users, within general boundaries defined by the records manager. It may sound far-fetched, but could represent a way forward for managing records. It has never been more apparent that RM as traditionally practised will soon no longer be fit for purpose. With the increas