Managerial Control of American Workers

Today, surveillance and regulation of employees are pervasive at all levels (except the highest) in a wide variety of American workplaces. Digital information systems have become important tools of managerial control. The constraints built into these systems by so-called "business process reengineering" are a continuation of scientific management principles developed during the late 19th century. Additional means of control have included employment-based "welfare capitalism," and human relations