Libraries Act on Their LibQUAL+ Findings

Learn how other libraries are using LibQUAL+ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing withor interested inlibrary service