Learning ServiceNow (2nd ed.)

IT service management automation at your fingertips About This Book Learn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructionsBuild core administration, development, and maintenance skills with IT service management in ServiceNowImprove your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation Who This Book Is For This book is for IT professionals and administrators