Leading Your Healthcare Organization to Excellence: A Guide to Using the Baldrige Criteria

Are your quality and patient safety initiatives stalled? Have you tried the latest quality improvement trend and been disappointed in the results? Leading Your Healthcare Organization to Excellence can help you focus your efforts to achieve real improvements. This book uses the well-known Baldrige Criteria as a road map for increasing care quality at your organization. Rather than an ill-defined management fad, the Baldrige Criteria provide an efficient outline for quality improvement that