Information and Knowledge Systems. Digital Technologies, Artificial Intelligence and Decision Making

This book constitutes the thoroughly refereed proceedings of the 5th International Conference on Information and Knowledge Systems, ICIKS 2021, which was held online during June 22-23, 2021. The International Conference on Information and Knowledge Systems (ICIKS 2021) gathered both researchers and practitioners in the fields of Information Systems, Artificial Intelligence, Knowledge Management and Decision Support. ICIKS seeks to promote discussions on various organizational, technological, and