Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care

Leaders make things happen. Influential leaders go a step further by making a positive difference in organizations and in the lives of people who both serve and are served by the organization. Influential leaders perform at a higher level, are more productive, and achieve greater results than other leaders with similar circumstances and resources. Influential Leadership reveals: How good people skills—trust and accountability, not processes—can strengthen the organization's pursuit of performanc