Improving Health Services

This insightful book describes how Health Services Research (HSR) can be developed and used to evaluate, advance and improve all aspects of health services. It demonstrates the need for good HSR to avoid the continuation or development of ineffective or cost-inefficient services. Drawing on his extensive personal experience in the development of HSR, Walter Holland provides examples from the US and the UK to illustrate important lessons for the future improvement of health services. Taking a dis