High-Reliability Healthcare: Improving Patient Safety and Outcomes with Six Sigma, Second Edition

Student Resources (click here for access) Instructor Resources: Instructor's Manual with cases, simulator exercises, presentation notes, PowerPoint slides and student resources High-Reliability Organizations prioritize safety over other performance measures and equip staff with operational tactics to help them anticipate potential problems early on and respond to threats. Driven by the desire to improve, healthcare providers have recognized that the principles and approaches of High-Reliability