High Performance in Hospital Management

Thisbook provides a broad overview of what is needed to run hospitals and otherhealth care facilities effectively and efficiently. All of the skills and toolsrequired to achieve this aim are elucidated in the book, including businessengineering and change management, strategic planning and the Balanced Scorecard,project management, integrative innovation management, social and ethical aspectsof human resource management, communication and conflict management, staffdevelopment and leadership. The