Empathy: Real Stories to Inspire and Enlighten Busy Clinicians

For anyone who communicates directly with patients—the complete guide to handling emotionally charged conversations with the empathy vulnerable people deserve Empathy: Real Stories to Inspire and Enlighten Busy Clinicians helps you approach tough conversations with patients in a new, more effective way―by imagining what patients and their families may be thinking and feeling, and then communicating that recognition clearly and confidently. The authors use stories to illustrate what empathy looks