Emergency Planning Guide for Utilities (2nd ed.)

An increase in major natural disasters has led to heightened concerns about utility operations and public safety. Due to today's complex, compliance-based environment, utility managers and planners often find it difficult to plan for the action needed to help ensure organization-wide resilience and meet consumer expectations during these incidents. This volume offers a working guide that presents new and field-tested approaches to plan development, training, exercising, and emergency program man