Digitalisation and Public Policy in Africa

This book examines the ways in which government-owned technologies (GovTechs) and technologies owned by civil society organisations (CivicTechs) can be integrated into policy processes to enhance interactions between citizens and governments, and ensure effective, efficient, and accountable public service delivery. It takes stock of current technological innovations, and assesses the ways in which they can be aligned with GovTechs and CivicTechs to improve African governments' capaciti