Delivering on Digital

The government reform expert and acclaimed author of  The Solution Revolution  presents a roadmap for navigating the digital government era.   In October 2013, HealthCare.gov went live—and promptly crashed. Poor website design was getting in the way of government operations, and the need for digital excellence in public institutions was suddenly crystal clear. Hundreds of the tech industry’s best and brightest dedicated themselves to redesigning the government’s industrial-era fra