Assessing Academic Library Performance

Assessment is essential to describe a library’s value and to inform decision-making. Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments: Service assessments for the library’s outward and inward facing services that either help library users or other library employees to help users. These assessments focus on