A New Compact: Aligning Physician-Organization Expectations to Transform Patient Care

Forewords by James L. Reinertsen and Edgar H. Schein Rewriting the Unwritten Rules to Change Patient Care for the Better! With healthcare reform a priority and traditional physician roles shifting, mutually agreed-on expectations between physicians and organizations are essential to bring change and lasting results. Typically, these expectations have been unarticulated and merely assumed. A new, written compact—a set of explicit terms carefully negotiated by doctors and administrators to define